Value your customers I recently had the pleasure of visiting Cairo to run an IFRS training course for an African bank. Having never been to [...]
Leadership traits
Leadership Traits
Creating a learning culture by example One important leadership trait is to set a good example. Leaders cannot realistically behave in one way and ask [...]
Effective communication
Handling conflict situations Workplaces can be stressful environments and so, despite everyone’s best intentions, personal conflicts can, and will, arise. It is imperative therefore that [...]
Leadership Traits
Our propensity to trust Why is it that some people are more trusting than others and why do we instinctively trust some people more than [...]
Personal Effectiveness
Delegation requires wisdom and skill It is generally accepted that key leadership traits are the wisdom to recognise what and when to delegate and the [...]
Leadership Traits
Becoming more trustworthy Most people would accept that trust is the foundation for any successful, long-term relationship – whether at work or in your personal [...]
Leadership Traits
Leadership traits – Innate or learned? A common question that arises when discussing leadership is “Are leaders born or made?”. I firmly believe that leadership [...]









